About Us

As one of Australia’s largest & fastest-growing 4PL and 3PL providers, we deliver simplified, technology-driven logistics built to scale with your business.
Our team combines industry expertise, smart systems, and proactive communication to provide seamless end-to-end solutions — from eCommerce fulfilment and nationwide transport to reverse logistics and time-sensitive freight.

We partner with businesses across retail, manufacturing, healthcare, construction, and automotive, delivering flexible logistics that grow with your success — no industry is too complex or challenging for our team to manage.

Steadfast— we don’t just move freight, we move businesses forward.

Reporting & Visibility

Smarter Insights. Better Decisions.

At SteadFAST, transparency isn’t just a feature — it’s a foundation.
We provide our customers with detailed reporting and real-time visibility drawn directly from our Transport Management Systems (TMS), integrated partner platforms, and customer service data.

Turning Data Into Partnership

Reporting at Steadfast isn’t just about numbers — it’s about collaboration.
Your dedicated account manager will review your reports with you, identifying trends, highlighting wins, and suggesting improvements. Together, we turn data into action — driving continuous improvement and measurable growth.

Customer Service That Keeps Your Business Moving

People Who Make Logistics Easy

At SteadFAST, our people are the difference.
Behind every delivery, every update, and every solution is a customer service team dedicated to making your day-to-day operations seamless and stress-free.

Our team doesn’t just manage freight — they manage outcomes. Acting as an extension of your business, they anticipate challenges before they arise, maintain proactive communication, and ensure every shipment moves with clarity and confidence.

Why Our Customer Service Stands Out

Dedicated Account Managers – Your single point of contact who understands your business, priorities, and preferred carriers.
Proactive Communication – You’re always informed — no chasing, no uncertainty.
Fast Response Times – We resolve issues quickly to keep freight flowing.
Solutions-Focused Support – Every enquiry is met with action, not excuses.

Industry Expertise – Our team understands the logistics challenges unique to your industry, from eCommerce to industrial freight.
Seamless Collaboration – We work hand-in-hand with carriers, warehouses, and internal teams to keep your operations aligned.
Transparent Tracking & Reporting – Full visibility from pickup to delivery, backed by live updates through our systems.
Continuous Improvement – We use customer feedback and analytics to refine our processes and deliver even better service.

Proudly Supporting

Carrie’s Beanies 4 Brain Cancer

Fight MND

FLYPINK

Ladder

It’s Okay not to be Okay

Making Logistics Easy — Every Day

Whether you’re coordinating hundreds of consignments a week or managing ad-hoc deliveries, our team ensures every movement is simple, clear, and efficient.
With SteadFAST, you get more than a service — you get a partnership built on trust, communication, and genuine care for your success.